Frequently Asked Questions
Everything you need to know about our fresh-roasted coffee and your order.
How fresh is the coffee when it arrives?
We roast our beans in small batches at our Florida facility and ship them within 24 hours of roasting to ensure you receive the freshest coffee possible.
Are your flavored coffees sugar-free?
Yes! Our flavorings are keto-friendly, sugar-free, and contain no allergens. You get all the incredible taste without the added calories or sweeteners.
How long does shipping take?
Orders are typically processed within 1-3 business days. Once shipped, domestic delivery usually takes 3-5 business days depending on your location.
Do you offer international shipping?
Yes, we ship our coffee worldwide. Please note that shipping rates and delivery times vary by country and are calculated at checkout.
What is your return policy?
Because coffee is a perishable food item, we cannot accept returns on coffee beans. However, if there is an issue with your order or you are unsatisfied, please contact us and we will make it right.
Is your coffee available in ground or whole bean?
Most of our flavors are available in both Whole Bean and Ground options. You can select your preferred grind on each product page before adding to your cart.